| Terms of Payment - Web Site Orders All orders will be shipped United Parcel Service (Ground) may be paid for By Visa, Master Card and American Express. If you wish to have your company check accepted, please contact our credit department at 301-809-0208. Returned Packages All returned packages will be charged a restocking fee, which is 10% of the sales total. There will also be a reshipping fee in addition to the normal shipping cost. Returned Checks A service charge of $35 will be added to all checks that do not clear our bank. No further service will be rendered until all returned checks/service charges have been paid. Shipping/Delivery Time We will ship packages regular ground, 3 day select, second day air, next day air, or Saturday delivery upon customer request. Damages Arrangements must be made with the customer service department before returns are accepted. You must notify us within 2 days of receiving any problem orders. Returns must be mailed in the original container and packaging material to receive credit. No credit will be issued if we are not notified within the 2 day notification period. COD Deliveries Illusions Fine Art will only accept money orders for COD deliveries. - All other orders may be paid by credit card. Problem Orders/Returns: All claims must be made within 2 business days of receipt. Please have your invoice number available. No credits or replacements will be honored without approval from Illusions Fine Art. Price Changes: Prices are subject to change without notice on all products sold by Illusions Fine Art. All Shadow Boxes are One-Of-A-Kind in most circumstances. Please call us to verify designs and prices. |
| COMPANY INFORMATION AND POLICIES |